These conditions of sale are concluded on the one hand by the company UN ET DEMI, registered in the Trade and Companies Register of Amiens under number 897 927 117 00019 hereinafter referred to as "UN ET DEMI" and managing the site https://www.flyjajewels.com  and, on the other hand, by any natural or legal person wishing to make a purchase via the FLYJA website, https://www.flyjajewels.com  hereinafter referred to as “the buyer”.

These General Conditions of Sale (the “CGV”) apply as soon as you access the FLYJA Online Store https://www.flyjajewels.com (the “Website”) or place orders to purchase one or more products presented on the Website or presented remotely by telephone or video conference by one of our advisors.

Article 1: object

These conditions of sale aim to define the contractual relations between UN ET DEMI and the buyer and the conditions applicable to any purchase made through the FLYJA website, https://www.flyjajewels.com .

The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale, of which the buyer acknowledges having read prior to his order.

Before any transaction, the buyer declares on the one hand that the purchase of products on the FLYJA site, https://www.flyjajewels.com  is not directly related to his professional activity and is limited to strictly personal use and on the other hand has full legal capacity, allowing him to commit to these general conditions of sale.

The UN ET DEMI company retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.

Article 2. Products

The products offered are those which appear on the FLYJA website, https://www.flyjajewels.com from the company UN ET DEMI in the limit of the available stock. The UN ET DEMI company reserves the right to modify the product assortment at any time.

Each product is presented on the website in the form of a description listing its main technical characteristics (capacity, use, composition, etc.). The photographs are as faithful as possible but do not commit the Seller in any way. The sale of products presented on the FLYJA site, https://www.flyjajewels.com  is intended for all buyers residing in countries which fully authorize the entry into their territory of these products.

The quality of the products is certified “925 silver”.

In France, solid or sterling silver corresponds to the name “925 silver”. If you like jewelry this notion is not foreign to you.

925 silver corresponds to the quantity of silver contained in the jewel, i.e.

• 92.5% pure silver supplemented by 7.5% other metals, most often copper.

Unlike gold, silver is particularly soft and tender. It is therefore difficult for creators to work on this material. The trick is therefore to use other metals, such as zinc, or even copper. It is this alloy which gives the material the robustness necessary for making jewelry.

925 sterling silver is highly prized by creators, quite simply because it is a guarantee of “purity” and quality. To certify that the jewel is indeed made of solid silver, it must bear the oval stamp “S 925” . (S for Silver, translated into French as silver.) This hallmark is generally discreet, it will be located for example on the back of a ring or on the clasp.

 

Article 3. Prices

The prices appearing on the product sheets in the internet catalog are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products.

The company UN ET DEMI reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased depending on the location of the delivery site.

In mainland France, shipping costs are free from your first purchase, this free delivery policy applies for an indefinite period.

For an order to the EU, Switzerland and the United Kingdom, you will be charged delivery costs of 14.00 Euros (€). Delivery is free from 80 Euros (€) of purchases.

Article 4. Order and payment terms

Before any order, the buyer must create an account on the FLYJA website, https://www.flyjajewels.com . The account creation section is accessible directly from the side menu bar. At each visit, the buyer, if he wishes to order or consult his account (order status, profile, etc.), must identify himself using this information. The UN ET DEMI company offers the buyer to order and pay for their products in several stages, with 2 payment options to choose from:

- Secure payment by Paypal or credit card (via the PAYPAL system)

the buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, references, etc.), checks the delivery address or enters a new one. Then, shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the payment method of their choice: “Payment by Paypal”. The next step asks him to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to validate his order by clicking on the “Confirm my order” button. Finally, the buyer is redirected to the secure PAYPAL interface in order to securely enter their Paypal account or personal credit card details.

If payment is accepted, the order is recorded and the contract is definitively formed. Payment by Paypal account or credit card is irrevocable.

In the event of fraudulent use of the card, the buyer may demand the cancellation of the card payment, the sums paid will then be re-credited or returned. The liability of the bank card holder is not incurred if the disputed payment has been proven to have been made fraudulently, remotely, without physical use of their card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the card holder must contest, in writing, the debit with their bank, within 70 days following the transaction, or even 120 days. if the contract binding him to it so provides. The amounts withdrawn are reimbursed by the bank within a maximum period of one month after receipt of the written dispute filed by the holder. No costs for returning the sums may be charged to the holder.

Confirmation of an order entails acceptance of these conditions of sale, acknowledgment of having perfect knowledge of them and waiver of the right to rely on one's own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an email address and has provided it on their order form, the company UN ET DEMI will communicate to him by email confirmation of the registration of his order.

If the buyer wishes to contact the company UN ET DEMI he can do this by email to the following address: contact@flyjajewels.com.

Article 5. Reservation of ownership

The UN ET DEMI company retains full and complete ownership of the products sold until full payment of the price, in principal, fees and taxes included.

Article 6. Withdrawal

Under article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from delivery of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except return costs.

Visit our returns policy page for more information.

Article 7. Delivery

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by La Poste via COLISSIMO, delivery service with tracking, delivery without signature.

Delivery times are given for information purposes only. Shipments are made from France . The UN ET DEMI company may provide the buyer with the tracking number of their package by email. The buyer is delivered to his home by his postman.

If the buyer is absent, he will receive a delivery notice from his postman, which allows him to collect the products ordered from the nearest post office, during a period indicated by the postal services.

The risks associated with transport are the responsibility of the purchaser from the moment the items leave the premises of the company UN ET DEMI. 

The buyer is required to check, in the presence of the Post Office employee or the delivery person, the condition of the packaging of the goods and its contents upon delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.

Article 8. Guarantee

All products supplied by the company UN ET DEMI benefit from the legal guarantee provided for by articles 1641 et seq. of the Civil Code. In the event of non-conformity of a product sold, it may be returned to the company UN ET DEMI which will take it back, exchange it or reimburse it.

All complaints, requests for exchange or refund must be made by post, within fourteen days after delivery.

Get closer via our returns page or contact us for more information.

Article 9. Liability

The UN ET DEMI company, in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, interruption of service, or other unintentional problems.

Article 10. Intellectual property

All elements of the site FLYJA, htpps://www.flyjajewels.com are and remain the intellectual and exclusive property of the company UN ET DEMI . 

No one is authorized to reproduce, exploit, or use for any reason whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text.

FLYJA is a registered trademark protected by the INPI.

Article 11. Personal data

The company UN ET DEMI undertakes to preserve the confidentiality of the information provided by the buyer, which he may be required to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978.

As such, the Internet user has the right to access, modify and delete information concerning him or her. He can request it at any time by email to the following address: contact@flyjajewels.com

Article 12. Dispute resolution

These distance selling conditions are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.

Article 13. Modification of the service or modification of the General Terms and Conditions

We reserve the right to make changes to our Website and these General Terms and Conditions at any time. Your use of the Website and your orders will be subject to the T&Cs in force at the time of your use of the Website or your order of products, unless a change to these T&Cs is required by law or by a governmental authority ( in which case this change will also apply to any orders you have already placed).